![Logitech Lift Vertical Ergonomic Mouse, Wireless, Bluetooth or Logi Bolt USB receiver, Quiet clicks, 4 buttons, compatible with Windows/macOS/iPadOS, Laptop, PC - Graphite - Walmart.com Logitech Lift Vertical Ergonomic Mouse, Wireless, Bluetooth or Logi Bolt USB receiver, Quiet clicks, 4 buttons, compatible with Windows/macOS/iPadOS, Laptop, PC - Graphite - Walmart.com](https://i5.walmartimages.com/seo/Logitech-Lift-Vertical-Ergonomic-Mouse-Wireless-Bluetooth-Logi-Bolt-USB-receiver-Quiet-clicks-4-buttons-compatible-Windows-macOS-iPadOS-Laptop-PC-Gra_079d2755-2815-4aa2-a21e-0f0f6ddab03d.8063752b74a6ff09918199f78429db08.jpeg?odnHeight=2000&odnWidth=2000&odnBg=FFFFFF)
Logitech Lift Vertical Ergonomic Mouse, Wireless, Bluetooth or Logi Bolt USB receiver, Quiet clicks, 4 buttons, compatible with Windows/macOS/iPadOS, Laptop, PC - Graphite - Walmart.com
![My Logitech mouse started having problems, so I contacted customer support. They requested video proof, the ticket number, and the serial number on the tag in a video, which I gave them. My Logitech mouse started having problems, so I contacted customer support. They requested video proof, the ticket number, and the serial number on the tag in a video, which I gave them.](https://preview.redd.it/my-logitech-mouse-started-having-problems-so-i-contacted-v0-ux0fbctndkg81.jpg?width=640&crop=smart&auto=webp&s=26e7bb86c4365eb2ebf40baddea60201b6905c9a)
My Logitech mouse started having problems, so I contacted customer support. They requested video proof, the ticket number, and the serial number on the tag in a video, which I gave them.
![Customizable Ticket Statuses: Supercharge your Help Desk Workflows – Customer Service Blog from HappyFox Customizable Ticket Statuses: Supercharge your Help Desk Workflows – Customer Service Blog from HappyFox](https://i0.wp.com/blog.happyfox.com/wp-content/uploads/2020/12/status_3.png?resize=940%2C292&ssl=1)
Customizable Ticket Statuses: Supercharge your Help Desk Workflows – Customer Service Blog from HappyFox
![created a support ticket 2 months ago, got an automated response and not a single human seemed to have layed eyes on it since. is that considered normal at logitech? : r/LogitechG created a support ticket 2 months ago, got an automated response and not a single human seemed to have layed eyes on it since. is that considered normal at logitech? : r/LogitechG](https://external-preview.redd.it/D5_JeKIMIbEJaAM8_YPnhVIvyFW79Qcb3P9lW097_QE.png?auto=webp&s=62c8a2d82037934740cccc240f6526bf3e384c96)